Aida Berduo Douglas
Aida Douglas’ professional career expands over two decades. She has worked mainly in the government and non-profit sector. She returned to Southern California in 2016 and currently serves as the Regulatory Compliance and Civil Rights Officer for Long Beach Transit, the public transportation agency in Long Beach, California. Prior to joining Long Beach Transit, Aida served as a Civil Rights Program Analyst for the Federal Transit Administration (FTA) Office of Civil Rights as a contractor based in Austin, Texas working with Hanks, Hanks & Associates. She is highly regarded by her peers in the area of civil rights program compliance.
She began her career in public service with Central & West Basin Municipal Water Districts; member agencies of the Metropolitan Water District of Southern California. She focused on public outreach to the minority community in Los Angeles County. In 1996, Aida relocated to Austin, Texas where she had the opportunity to work in Texas government and researched policy at the Texas House of Representatives. She later went on to work for the Greater Austin Hispanic Chamber of Commerce where she worked closely with the minority business community.
Aida went on to join the Capital Metropolitan Transportation Authority, the public transportation agency in Austin, Texas in 1999. Over her 15-year tenure, she served as the agency’s Manager for the Office of Diversity overseeing all of the federal civil rights compliance programs serving as the DBE, EEO as well as Title VI Officer. Prior to that role she was the Business Development Manager/DBE Officer. In this capacity, Aida was responsible for overseeing the compliance of federal civil rights which include the Disadvantaged Business Enterprise (DBE) Program, the Title VI Program (including Environmental Justice), Equal Employment Opportunity (EEO) Program and American with Disabilities Act (ADA) compliance as well as employee cultural awareness for the agency. In her role as Business Development Manager, Aida was also instrumental in bringing the agency’s Transit Advertising Sales in house in 2004 which now generates over $1million in annual revenue.
Aida also served as the Interim Civil Rights Officer for Region VI on a special assignment with the Federal Transit Administration (FTA) from 2011-2013. She monitored five states and was responsible for civil rights program compliance of over 100 grantees and worked closely with FTA’s Office of Civil Rights in Washington DC. She served on several DBE compliance reviews and provided guidance to grantees on improving their DBE Program. Aida was also part of the FTA team that led the Service and Fare Equity Analyses reviews to provide technical assistance to grantees when requested. She also led the webinar training for changes on the revised FTA Title VI Circular 4702.1B.
Aida is also an Adjunct Instructor for the National Transit Institute (NTI) at Rutgers University. She has provided training in the areas of Title VI and Environmental Justice (EJ). She holds a Bachelor Degree in Business Administration from California State University Dominguez Hills and a Masters of Public Administration (MPA) from Texas State University -San Marcos.